Our Reviews

Very welcome

GREAT service!

Salesman and manager very easy to work with . no secret add ons to the price.. Second vehice we purchased from Urbana SVG and would do it again...

My 4th car dealership

Service advisor (Sheri Hicks) and service manager ( Jerry Capers) were excellent to deal with. 120% to SVG !!!!

Great service department!

Fast no hassle oil change by friendly staff

Took a little longer than we thought but had to wait on parts. Runs good. All associates were great. Thank you.

Very friendly people and service was completed in a timely manner

I am disgruntled that you constantly send me multiple coupons for service. I DO NOT SEEK THEM OUT ANYWHERE, you sent them directly to me in the mail. Then, when I arrived for my scheduled service with all the applicable current coupons you sent to me, I was told I could use only 2 of the coupons! Really? That's how you're operating?? That's how you're treating a loyal customer? You do know I get mailed coupons from your competitors, right?

Service manger very helpful Service done in a timely manner

Friendly people. Service completed timely..

Sarah and Jay was very easy to deal with. No pressure at all. They answered all our questions and offered hospitality without any pressure to buy.

Excellent service. I was greeted by my salesperson who took me directly to the service desk. My truck was repaired in one day it doesn't get much better than this.

Excellent service.

I felt they did a really good job servicing my truck. I do wish I understood some of the issues that my vehicle had and impact to driving. But overall good job. I do wish I had the ability to view what items are covered on my plan and cost associated with additional items.

I took the car in for some repairs and they set me up with an appointment and order the part and got the job done sooner then expected. Very please with their service

I had a time sensitive issue regarding my car repair. Gloria (SVG Service Dept) went above-and-beyond to accommodate my unique needs. Additionally, regarding the final cost of my repairs I felt were fair and (quite honestly) below competitors. SVG has always met my automotive needs over the years. I certainly am a repeat customer.

It was fast and easy

friendly

Friendly and professional staff that handled my issue quickly.

Very friendly and relaxing atmosphere, not pushy like some dealerships. It was a great experience.

Staff was great.

Was simple, didn't take long at all

Very pleased how they kept me informed Happily found nothing wrg with air conditioning

very helpful and friendly. work done in a timely manner .

Adam was great to work with. Love my new Equinox.

Very nice 👌 👍

Always friendly and fast service

none

The sales man was verry nice and helpfull.

Our salesman Cam and finance manager Adam were the very definition of a professional and so helpful I will definitely be recommending them and SVG to anyone in the market for a car or truck

The work was done and we were on our way in a very reasonable amount of time. Can’t ask for more.

friendly professional service

Got my car right in.

Bought cars there

I drive 45 minutes just because I love the service department & the very friendly & knowledge staff. I highly recommend them to others.

Very helpful. No pressure.

Got my oil changed in my car everybody did a great job telling me what I need what I need to do and I got it done in very good time. Didn’t have any problems finding any other problems so it was a great experience and I’ll definitely be back.

Well, I’ve dealt with this dealership for multiple years through different names and I’ve always stuck with that dealership because they’ve always did excellent work

Easy scheduling ... quick in-and-out service ... competitive pricing.

My experience with SVG was excellent! Everyone was very courteous and professional. The work was done in a timely manner and to my satisfaction.

Got me right in and out

“We recently traded in the vehicle we bought just a year ago and had an amazing experience with this dealership once again. The sales manager truly did right by us — honest, fair, and genuinely committed to making sure we left happy. The process was smooth, transparent, and we never felt pressured. Highly recommend this team for anyone looking for a dealership that actually stands behind their customers.”

It was pleasant.

Very helpful and excellent customer care

Very good

It awesome

Service director Sherry was great. I am disappointed in that the unusual noise in my Canyon's transmission is considered "normal" as it sounds very abnormal to me.

Good communication and very friendly people

Quick and easy! Pleasant service technicians.

They did an amazing job with my vehicle. I will continue to use them to service my truck even after the warranty runs out. I will consider them next time I am in the market for a new vehicle. Thank you.

All Employees were friendly, professional and knowledgeable!

The shop was very clean. The technician Dillon, did an amazing job. He answered every question that I had. He was very professional and polite. I will definitely be a repeating customer.

The service folks at SVG are always great to work with. They had my vehicle in and had it back to my quickly.

I had a wonderful experience at this dealership. The salesperson, Isaac, was extremely knowledgeable, friendly, and respectful. He, along with the sales manager Adam, made the car-buying process as easy as possible.

We had everything done over the phone so when we arrived at the dealership everything went smoothly and they filled up our gas tank we are very pleased with that dealership

Got me scheduled and all services done quickly. Everyone at the service dept was friendly and helpful.

Great job

Very professional and very well detailed about my service

Kept in touch while I waited

very friendly and waiting area very comfortable

Great guys. They helped me out a fixed my truck in a timely manner. Help me with a loaner vehicle until mine was done. Only took two days for them to get the parts and my truck back to me

Excellent service explained every item on sheet. Very helpful and he knows his vehicles.

Just such friendly people

The scheduler was awesome she was able to fit me in at short notice. The service people in the shop was on point.

Excellent service as always. Bob Lindsey and the team in urbana were very helpful

Everything went fine

Went for an oil change and bought a new truck