Our Reviews

Excellent service. I was greeted by my salesperson who took me directly to the service desk. My truck was repaired in one day it doesn't get much better than this.

Was simple, didn't take long at all

Very pleased how they kept me informed Happily found nothing wrg with air conditioning

I felt they did a really good job servicing my truck. I do wish I understood some of the issues that my vehicle had and impact to driving. But overall good job. I do wish I had the ability to view what items are covered on my plan and cost associated with additional items.

The work was done and we were on our way in a very reasonable amount of time. Can’t ask for more.

friendly professional service

Excellent service.

Very nice 👌 👍

Well, I’ve dealt with this dealership for multiple years through different names and I’ve always stuck with that dealership because they’ve always did excellent work

Easy scheduling ... quick in-and-out service ... competitive pricing.

Our salesman Cam and finance manager Adam were the very definition of a professional and so helpful I will definitely be recommending them and SVG to anyone in the market for a car or truck

Sarah and Jay was very easy to deal with. No pressure at all. They answered all our questions and offered hospitality without any pressure to buy.

I drive 45 minutes just because I love the service department & the very friendly & knowledge staff. I highly recommend them to others.

All Employees were friendly, professional and knowledgeable!

friendly

Very friendly and relaxing atmosphere, not pushy like some dealerships. It was a great experience.

I took the car in for some repairs and they set me up with an appointment and order the part and got the job done sooner then expected. Very please with their service

Got my car right in.

Very good

They did an amazing job with my vehicle. I will continue to use them to service my truck even after the warranty runs out. I will consider them next time I am in the market for a new vehicle. Thank you.

Very professional and very well detailed about my service

Kept in touch while I waited

very friendly and waiting area very comfortable

Excellent service explained every item on sheet. Very helpful and he knows his vehicles.

The service folks at SVG are always great to work with. They had my vehicle in and had it back to my quickly.

I leased my prior vehicle from SVG Urbana and returned the vehicle to SVG Urbana and leased another vehicle. I was treated great by my old salesman, who is now the manager, and my new saleslady Haley. Great choice in making Adam the manager and hiring Haley as a sales person.

They was very helpful.

My service visit was performed as expected. My tires were also checked for need of rotation but they did not need rotated at this time.

I was treated politely, and the work done on my car was done promptly.

Got me right in and out

“We recently traded in the vehicle we bought just a year ago and had an amazing experience with this dealership once again. The sales manager truly did right by us — honest, fair, and genuinely committed to making sure we left happy. The process was smooth, transparent, and we never felt pressured. Highly recommend this team for anyone looking for a dealership that actually stands behind their customers.”

Quick and easy! Pleasant service technicians.

The shop was very clean. The technician Dillon, did an amazing job. He answered every question that I had. He was very professional and polite. I will definitely be a repeating customer.

Just such friendly people

Everything went fine

Johnny and his team were beyond professional, SVG has me for life!

Great experience.

Employees were all friendly, professional and efficient.

Friendly and professional staff that handled my issue quickly.

Staff was great.

Always friendly and fast service

The sales man was verry nice and helpfull.

My experience with SVG was excellent! Everyone was very courteous and professional. The work was done in a timely manner and to my satisfaction.

Very helpful and excellent customer care

It awesome

Service director Sherry was great. I am disappointed in that the unusual noise in my Canyon's transmission is considered "normal" as it sounds very abnormal to me.

We had everything done over the phone so when we arrived at the dealership everything went smoothly and they filled up our gas tank we are very pleased with that dealership

The scheduler was awesome she was able to fit me in at short notice. The service people in the shop was on point.

Jordan has always been awesome to me! Reward him for his hard work.

Excellent service as always. Bob Lindsey and the team in urbana were very helpful

Great experience very friendly sales team, had 1 issue with paperwork but it was resolved. I’m surprised that my vehicle did not come with an owners manual! There is no way a salesman can remember everything about every model and if they did it would take forever to explain to every customer! I did see you can go on line and get one for $50 dollars no thanks!

Had an extended warranty. Service worked with them to use genuine GM parts.

very helpful and friendly. work done in a timely manner .

Very helpful. No pressure.

Got my oil changed in my car everybody did a great job telling me what I need what I need to do and I got it done in very good time. Didn’t have any problems finding any other problems so it was a great experience and I’ll definitely be back.

Great job

Got me scheduled and all services done quickly. Everyone at the service dept was friendly and helpful.

Great guys. They helped me out a fixed my truck in a timely manner. Help me with a loaner vehicle until mine was done. Only took two days for them to get the parts and my truck back to me

Went for an oil change and bought a new truck

They were kind helped us understand what else is needed

The guy work with us to get or car fixed and helped us get to the loan people.. I really appreciate it.. thank you all

The dealership did a very good job of fixing and keeping the costs down. I am happy with the service.

Adam was great to work with. Love my new Equinox.

Good communication and very friendly people

Smooth and quick!!!

Very fast and friendly service from service advisors to technicians .

Bought cars there

none

It was pleasant.

I had a wonderful experience at this dealership. The salesperson, Isaac, was extremely knowledgeable, friendly, and respectful. He, along with the sales manager Adam, made the car-buying process as easy as possible.

Just bought a 2026 GMC terrain and I love it!! Customer service was great and the deals were great too. If you're looking to purchase a car or truck I highly recommend SVG!! What are you waiting for.. Get in there for a great experience!!

Family

Clean shop. Polite employees. Good communication

Professional

Easy to schedule and right on time with the service.

Very smooth. Nice people.

Friendly, professional, clean waiting area, timely, good service!

Just an oil change and tire rotation took an hour. I feel that’s twice as long as needed.